This text is from the second edition of ISO 9001, The Standard Companion. It is based on the now obsolete 1987 version of the ISO 9001 Standard. The third edition, based on the current 1994 standard, is available from Simply Quality.

4.7 Purchaser Supplied Product

When Your Customer Supplies You with Product

If your customer supplies you with materials or equipment to be incorporated into the product, you must have written procedures that describe how to take good care of these materials or equipment. If what they have given you becomes damaged or is unsuitable for use, you must report it to the customer and a record must be kept.


Measuring instruments, fixtures, shipping containers or other tools used in construction, inspection or delivery of the product may constitute customer-supplied equipment. This one provision is often written out of a Quality System by stating that you do not accept goods supplied by your customers.

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