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Simply Quality®, L.L.C. is dedicated to helping organizations understand and implement the
ISO 9000 and ISO 9001 standards for quality management systems.

These web pages are provided by Simply Quality®, L.L.C. as a free service. Please read this disclaimer.

 

What are ISO 9000 and ISO 9001?

International Standards for Quality Management Systems

ISO 9000 is a set of standards for quality management systems that is accepted around the world. Currently more than 90 countries have adopted ISO 9000 as national standards. When you purchase a product or service from an organization that is registered to the appropriate ISO 9000 standard, you have important assurances that the quality of what you receive will be as you expect. In addition, with the year 2000 revision of the standard, quality objectives, continual improvement, and monitoring of customer satisfaction provide the customer with increased assurances that their needs and expectations will be met.

The standard intended for quality management system assessment and registration is ISO 9001.  The standards apply uniformly to organizations of any size or description.

You may find our two-page paper, Quality management, in brief, a convenient summary. Please feel free to print it out and distribute it.

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Why are the Standards so Important?

Many companies require their suppliers to become registered to ISO 9001 and because of this, registered companies find that their market opportunities have increased. In addition, a company's compliance with ISO 9001 ensures that it has a sound quality management system, and that's good business.

Registered companies have had dramatic reductions in customer complaints, significant reductions in operating costs and increased demand for their products and services. Other benefits can include better working conditions, increased market share, and increased profits.

ISO 9000 registration is rapidly becoming a must for any company that does business in Europe. Many industrial companies require registration by their own suppliers. There is a growing trend toward universal acceptance of ISO 9000 as an international standard.

Frequently Asked Questions About ISO 9000 and Related Standards

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Changes in the 2000 Standard

The ISO 9000 family of standards, originally adopted in 1987, was revised in 1994 and again in 2000. The new standards were adopted in December, 2000. These new standards cancel and replace the 1994 version of the standards. The most significant changes made in the 2000 version of ISO 9001 are described here. Organizations have until December, 2003 to complete the transition to the year 2000 version of the standard.

Changes in the 1994 Standard The 1994 standards were adopted in July 1994 and cancel and replace the 1987 version of the standards. The most significant changes made in the 1994 version of ISO 9001 are described here.

Case Studies and Commentaries

Other ISO 9000 Resources

Call For Papers:

Many of our readers want to learn more about complying with the ISO 9000 family of standards. Perhaps a paper you write will provide the answers they are looking for. Our readers are interested in:

If you have written, or would like to write, a paper you believe will be interesting to our readers, we would like to publish the best ones here. Please submit your papers via E-mail to info@simplyquality.org or via snail mail to Simply Quality, PO Box 21, Middletown, NJ 07748 USA. Authors whose papers are selected for publication here will be awarded a free copy of our book ISO 9001: The Standard Interpretation. The International Standard System for Assuring Product and Service Quality.

Papers on ISO 9001

Other Quality Related Resources

Contacting Simply Quality®

We would enjoy hearing from you. Please send comments, additions, corrections, or questions to us.

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This page was last updated Sunday, December 23, 2018

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